FAQ

  • Where do you ship from?

    We ship everyday orders within 24-72 hours from High Point, North Carolina. Please note that sale orders have a longer shipping time. See shipping and returns for more info.

  • Do you accept returns/Exchanges?

    At this time we are only accepting returns:

    • Products must be in their original and respective packaging and returned 7 business days after you receive your item(s).
    • A return shipping label and instructions will be provided when your return is approved.
    • Once the item(s) for return is received and reviewed, you will receive an email. We will then send you the item you wish to exchange for.

    For more information please refer to our shipping and returns section.

  • Where do you manufacture?

    Our PJs are designed in North Carolina and manufactured in China.

  • Are your PJs chemical free?

    Absolutely! Our products are made with Bamboo Lyocell, the only bamboo that is chemical free! We are compliant with all CPSC regulations and OEKO-TEX certified. Our products are lead-tested and free of all chemicals including flame retardants. We only use natural dyes and absolutely no chemicals in our products.

  • Care and wash instructions?

    Bamboo is a natural fiber and is delicate in nature. It is machine washable as no mom deserves that headache. Please wash in cold to warm water with a gentle detergent and free of bleach. They may also be tumble dried on low heat. Due to the delicate nature of the fabrics you will want to keep them away from zippers, Velcro and other hardware.

  • Do you offer price adjustments?

    Unfortunately do not offer price adjustments. 

  • PRICE/WEBSITE GLITCH DISCLAIMER

    If the price of an item is higher or lower than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

  • What is the TAT for pre-orders?

    We offer pre-orders in rare cases such as print sellouts with high demand or Christmas prints to ensure stress-free shopping for those important holiday matching moments.

    In such cases, our Turn Around Time is 90 days - baring no and inclement weather or natural disaster.