Absolutely! Our products are made with Bamboo Lyocell, the only bamboo that is chemical free! We are compliant with all CPSC regulations and OEKO-TEX certified. Our products are lead-tested and free of all chemicals including flame retardants. We only use natural dyes and absolutely no chemicals in our products.

At Monkeeroos, we’re all about happy families and cozy moments—so if your pajamas aren’t holding up like they should, we’ll make it right. We stand behind the quality of every stitch, and if something goes wrong due to a defect in materials or workmanship, we’ll replace it or offer something just as snuggly if your style is no longer in stock. Just send us your order number and a quick photo of the issue—we’ve got you covered for the long haul. 💛

Our Pajamas run TTS with room to grow. We recommend sizing up for longer wearablity. If you have specific questions you can join our FB VIP group, ROOCREW, where customers are always willing to help with specific sizing questions.

Yes, you can easily make changes by logging into your account and editing your order directly. Please make sure all updates are completed before your order begins processing, as we are unable to make adjustments once it moves to fulfillment. If you need help, feel free to reach out to our team!

Orders are shipping within 2-3 business days from the day your order is placed. We are a small business and do ask that during big sales or launches that you do allow for 8-10 days. We try our best to get every order out the door as quickly as we can, but please be patient with us as our small team continues to grow.

We offer a variety of payment methods including most major credit cards, ShopPay, PayPal, Afterpay and Sezzle.

Returns & Exchanges

If something isn’t quite right, you can return it within 1 days of delivery FREE at no charge to you — items must be unused, with tags, and in original packaging.

There’s a flat $7.50 fee for returns after the 14 day window if still within 30 days -(waived if you choose store credit or your item is defective).

Refunds and store credits are processed within 14 business days after we receive your return.

We aren’t able to offer direct exchanges at this time — but you’re welcome to return for store credit and place a new order.

Gifts can be returned for store credit with a valid order number.

Sale Items

Sale and clearance items are final sale and not eligible for return, refund, or exchange. This does include items bought intended to be gifts. Thank you for understanding!

We offer pre-orders in rare cases such as print sellouts with high demand or Christmas prints to ensure stress-free shopping for those important holiday matching moments.

In such cases, our Turn Around Time is 90 days - baring no and inclement weather or natural disaster.